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Shoppersbank.com and its affiliates attempt to be as accurate as possible. However, if the descriptions or contents or size of the product ordered & delivered do not match the ones advertised on this website, the user can seek a replacement of the product within a period of seven days from the date of accepting the delivery. In such an event, all return shipment charges shall be compensated by shoppersbank.com. However, the replacement shall not be given if the buyer simply does not like the item or for any other reason. In any case, the Shoppersbank.com shall not entertain any complaints after seven days, once the order is delivered.
However, for all reported defects in products covered with vendor’s warranty, the shoppersbank.com shall provide all possible assistance for replacement or repair
as the case may be, until the warranty period, without being held responsible & only as a matter of service.
Follow the steps for replacement:
- Send us a mail at sales@shoppersbank.com, highlighting the reason for replacement. Also mention your order number, date of purchase and mode of payment.
- Send us the product through courier to:
Shopper’s Bank
19/6, East Punjabi Bagh
New Delhi: 110026
Phone: 011-45419956
- As soon as we receive your product we would dispatch a replacement and email you informing about it.
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